Our Professional Services help organisations plan, design, deploy, operate and manage their IT technology taking away complexity so that they can focus on running their business.
We initially perform an extensive capture of the customer requirement, business function necessities and service needs. We then architect and design our solutions around these requirements and provide the customer with detailed technical reference & implementation documentation.
Our deployments start with implementation plans which are executed by qualified vendor specialists, followed by solution acceptance, compliance testing, user acceptance testing, solution availability and lastly customer sign-off.
Our support service is a comprehensive, scalable IT Service Desk designed to provide a 24/7 support service. Using Servnet's Service Desk ensures you can easily streamline IT service processes and manage the IT service life cycle through comprehensive service level management capabilities.
Servnet’s health check service is the equivalent of an MOT for your IT infrastructure and networks. The service provides a complete audit of your installed systems and a high level detailed report of the key elements of your environment.