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EOSL Support

Don't Let an OEM End-of-Life
Date Force an Early Refresh

Servnet supports Dell PowerEdge, HPE ProLiant, Cisco UCS, NetApp FAS and more years beyond the OEM's end-of-service-life date. Certified engineers, UK spare parts inventory, contractual SLAs — so you refresh hardware on your schedule, not the vendor's.

The EOSL Cost Reality
Average hardware refresh cost5–10× more
vs 3 years extended EOL supportper year
Typical EOL extension possible2–5 years
Data centres still running 5yr+ hardware74%

EOL Hardware Servnet Supports

This is a representative sample. If your hardware isn't listed, contact us — we support a wide range of EOL platforms.

Dell
PowerEdge 11G, 12G, 13G (R610, R710, R720, R730, R620, R820)
HPE
ProLiant DL360/380/560/580 Gen8, Gen9, Gen10 First Edition
Cisco
UCS B-Series (B200 M3/M4), C-Series (C220/C240 M3/M4/M5)
Lenovo
System x 3650/3750 M5, ThinkSystem SR530/SR630 (older FW)
IBM
Power7/Power8, xSeries x3650 M4/M5, Storwize V7000/V5000
Fujitsu
Primergy RX300/TX300 S6–S8, SPARC M12-2/M12-2s
NetApp
FAS2500, FAS8020, FAS8040, FAS8060, E-Series E2700/E5500
Hitachi Vantara
VSP G200/G400/G600, AMS2100/2300/2500, HNAS 3080/4080
Juniper
EX2200, EX3200, EX4200, SRX300/500 Legacy, M-Series
Cisco
Catalyst 3560/3750, Nexus 5000/7000 legacy, ASA 5500-X
Brocade
ICX 6610/6430, SilkWorm 48000, Fibre Backbone DCX
Sun / Oracle
SPARC T4/T5, Sun Fire V480/V880, StorageTek 6140/6540

EOL Support vs Hardware Refresh — Cost Reality

OptionIndicative CostConsideration
Hardware refresh (like-for-like)£180,000 – £320,000New hardware + professional services + migration
Servnet EOL support (3 years)£18,000 – £42,000Fraction of refresh cost; hardware runs to natural end-of-life
OEM post-EOSL premium supportOften unavailableMost OEMs withdraw support entirely at EOSL date
Hiring a specialist contractorAd-hoc, expensiveNo SLA, no guaranteed parts availability
End-of-life hardware support — Servnet extends coverage years beyond OEM End-of-Service-Life date

The Hidden Risks of Unsupported EOSL Hardware

Beyond the risk of mechanical failure, running hardware past EOSL introduces security and compliance exposures that many IT teams underestimate.

No firmware patches

OEMs release firmware updates that patch security vulnerabilities. After EOSL, no more patches are issued — leaving known vulnerabilities permanently unaddressed on unsupported hardware.

No CVE remediation

When a new Common Vulnerabilities and Exposures (CVE) is published affecting your hardware, the OEM will not release a fix. Your EOSL hardware remains permanently exposed unless you have a compensating control.

No driver updates

Driver updates for newer OS versions stop. Running Windows Server 2022 or RHEL 9 on Gen8 HPE hardware, for example, may require workarounds as driver support fades.

Audit and compliance risk

ISO 27001, Cyber Essentials Plus and PCI DSS auditors increasingly flag EOSL hardware. Having a documented EOL maintenance plan with Servnet helps demonstrate compensating controls.

Servnet recommendation: All EOSL hardware should be subject to a documented risk assessment. Internet-facing or compliance-sensitive workloads should be prioritised for refresh; stable internal systems can continue under a Servnet EOL maintenance contract with documented compensating controls.

How Servnet EOL Support Works

01
Hardware Assessment

We review your asset register and identify every device approaching or past EOSL. We confirm parts availability, criticality of workloads, and risk profile for each device.

02
Parts Pre-Positioning

For high-criticality EOL devices, we pre-stage spare parts at our UK warehouse — drives, PSUs, memory, motherboards — so they are available immediately when needed.

03
Coverage Agreement

A tailored EOL contract is produced covering exactly the devices you need. SLA tiers are set per device based on workload criticality.

04
Ongoing Monitoring

We monitor parts availability for your covered EOL hardware throughout the contract and alert you proactively if a critical component becomes scarce — giving you time to plan.

UK Alternative to Global TPM Providers

Same Service, UK-Native

Global firms like Park Place Technologies have built substantial businesses around EOL hardware support — particularly their EOSL Library covering thousands of hardware models. Servnet provides the same core service with a UK-first approach: engineers and spare parts based in the UK, a dedicated account manager, and support calls answered in your time zone. For UK organisations, this means faster response, clearer communication, and no overseas escalation delays.

Related Services
Third-Party Maintenance →Multi-Vendor Maintenance →← All Maintenance Services

End-of-Life Hardware Support — FAQs

What is end-of-life (EOL) and end-of-service-life (EOSL)?

End-of-life (EOL) means the OEM has stopped selling the product. End-of-service-life (EOSL) means the OEM has stopped providing support, patches and spare parts. Once a product reaches EOSL, the OEM will not help if it fails — leaving you without vendor-backed support unless you engage a third-party maintainer like Servnet.

Can I really get support for hardware the OEM no longer supports?

Yes. Servnet maintains a UK inventory of spare parts for EOL platforms sourced from certified channels, including field-replaceable units (FRUs), power supplies, memory, drives and motherboards. Our service delivery network covers legacy platforms the OEM abandoned years ago.

How does Servnet source spare parts for EOL hardware?

We source EOL spare parts through certified secondary market channels, including de-commissioned enterprise assets and certified resellers. All parts are tested and verified before use. We maintain stock in our UK warehouse for the most common EOL platforms we support.

Is it safe to run hardware past its EOSL date?

For many workloads, hardware past EOSL continues to operate reliably for years. The primary risk is firmware vulnerabilities that will not be patched by the OEM. Servnet recommends a risk assessment of the workloads running on EOL hardware — critical, internet-facing systems should be prioritised for refresh while stable internal systems can continue under our EOL support.

How long can Servnet extend support on EOL hardware?

There is no fixed limit. Servnet can support hardware for as long as spare parts remain available and the hardware continues to meet your operational needs. Typical EOL support extensions run 2–5 years beyond EOSL. We advise customers on a hardware-by-hardware basis as parts availability changes.

Does running EOSL hardware affect our ISO 27001 or Cyber Essentials certification?

It can. Auditors increasingly flag EOSL hardware as a risk due to the absence of firmware patches and vendor CVE remediation. Servnet recommends documenting EOSL hardware with a risk acceptance or compensating controls in your ISMS. We can provide a written statement of support coverage to include in your audit evidence pack.

What happens when a critical spare part becomes unavailable?

Servnet monitors parts availability throughout your contract. If a critical component for your covered hardware becomes scarce, we alert you proactively — typically 3–6 months before availability becomes critical — so you can plan a controlled refresh on your timeline, not in an emergency.

Can Servnet support EOL hardware alongside current-generation hardware?

Yes. A Servnet multi-vendor maintenance contract can cover your entire estate — both current-generation and EOL hardware — under a single agreement. This is the most cost-effective and administratively simple way to manage a mixed-age estate.

Hardware Past EOSL? We Have You Covered.

Send us your hardware inventory and we will confirm coverage availability, spare parts stock, and pricing within 24 hours.

Check My Hardware Coverage0800 987 4111