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IT supplier York · Yorkshire & Humber · North Yorkshire

IT supplier, cybersecurity
and managed services in York.

IT, cybersecurity and managed services for York and North Yorkshire — Aviva Insurance York operations centre, Network Rail and the railway industry cluster (NRTC, NRDC), Nestlé York, University of York, plus the broader Yorkshire heritage and tourism economy. UK-wide engineer dispatch with next-business-day parts to YO postcodes.

York coverage

Where we go in York

🏦

Aviva + insurance

Aviva's York operations centre is one of the largest insurance back-office estates in the UK — alongside Hiscox, Direct Line and other FCA-regulated insurance employers. FCA Operational Resilience evidence and ISO 27001 are routine engagement scope.

🚂

Network Rail + railway industry

Network Rail Telecoms, NRDC (rail data centre), the National Railway Museum and the broader York-headquartered railway industry cluster — engineering workstations, secure connectivity for safety-critical rail systems.

🍫

Nestlé York

Nestlé Confectionery York (Rowntree heritage site) — manufacturing IT/OT for production lines, ISO 27001-aligned controls and secure supply-chain connectivity.

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University of York + York St John

University of York (Russell Group), York St John University — research computing, HPC, AI and biology clusters, faculty IT support.

Response model

Engineer + parts dispatch SLAs in York

Next-business-day parts (YO)

Same-day depot dispatch to all YO postcodes, on-site morning of next business day under standard NBD SLA.

Same-week engineer (P1)

Engineer driven to York same week for P1 contracted incidents — typical 24–48 hour on-site response.

Framework supply

CCS framework supply to City of York Council, North Yorkshire Council and regional public-sector buyers.

Response SLA — York
call4h8h24hNext-business-day parts (YO)24h on-siteSame-week engineer (P1)36h on-siteFramework supply0h on-siteEngineer + parts dispatch from Surrey HQ
Who we serve in York

Local customer profiles

  • Insurance + FCA-regulated FS (Aviva, Hiscox, Direct Line)
  • Network Rail + railway industry
  • Nestlé + food manufacturing
  • University of York + York St John University
  • NHS York + Humber & North Yorkshire ICB
  • City of York Council + North Yorkshire Council
York districts + postcodes

Areas we cover in York

City Centre + Minster (YO1)Bishopthorpe Road + Bishophill (YO23)Acomb + Holgate (YO24, YO26)Heworth + Tang Hall (YO31)Fulford + Heslington (YO10)University of York + Heslington East (YO10)Clifton + Rawcliffe (YO30)Haxby + Wigginton (YO32)York Business Park + Hessay (YO26)Harrogate + Knaresborough (HG1–HG5)Selby + Tadcaster (YO8, LS24)Scarborough + Whitby corridor (YO11–YO22)
Local sectors served — York
Insurance + FCA-regulated FS (Aviva, Hiscox, Direct Line)CoveredNetwork Rail + railway industryCoveredNestlé + food manufacturingCoveredUniversity of York + York St John UniversityCoveredNHS York + Humber & North Yorkshire ICBCoveredCity of York Council + North Yorkshire CouncilCovered
FAQs

York IT supply questions

Do you cover York and North Yorkshire?

Yes — all YO postcodes plus the broader North Yorkshire region (Harrogate, Knaresborough, Selby, Scarborough) under standard NBD SLA. Same-week engineer dispatch for contracted P1 / P2 incidents.

Can you support Aviva York + insurance supply chain?

Yes — Aviva York and the broader insurance cluster are within standard service scope. FCA Operational Resilience, ISO 27001, Cyber Essentials Plus and the secure-mobility and back-office posture insurance firms demand are routine.

What about Network Rail + railway industry?

Yes — railway industry customers including Network Rail Telecoms suppliers, signalling and rolling-stock engineering firms are within scope. Cyber Essentials Plus + ISO 27001 documentation, plus secure-connectivity for safety-critical systems, are all in standard engagement scope.

Are you on CCS framework for City of York + North Yorkshire?

Yes — CCS G-Cloud, Technology Services 4 and Cyber Security Services 4 frameworks apply across City of York Council, North Yorkshire Council and the regional public-sector estate.

Need an IT partner in York?

One call. Direct to an engineer who can size up the requirement honestly — not a sales script.