What keeps Transport & Logistics IT leaders awake
WMS + TMS uptime is operational survival
A warehouse management system outage means picking stops, shipping stops, and dock-to-trailer turnaround grinds. RTO measured in minutes; DR has to assume the comms link to the on-prem WMS is the thing that died.
Post-Brexit customs + ENS / GVMS complexity
Goods Vehicle Movement Service, Entry Summary Declarations, the CDS Customs Declaration Service — Brexit added technical IT integration burden most logistics firms still under-resource. Errors mean trucks stuck at ports.
Multi-site footprint with brownfield kit
A typical operator runs HQ, 5-30 depots, dozens of customer-located stores or 3PL slots. Switches are 8 years old, the SD-WAN is half-deployed, the EOL Cisco kit is still in production at 30% of sites.
Fleet IT + asset tracking + telematics
GPS telematics (Geotab, Microlise, Verizon Connect), proof-of-delivery tablets, mobile EPOS for couriers, ePOD systems — all need backend integration, security, and the IT team to support a workforce that never sits at a desk.
Engineered for transport & logistics reality
Multi-site SD-WAN + 4G failover
Fortinet Secure SD-WAN or Cisco Catalyst SD-WAN across HQ, depots and 3PL sites with cellular backup so trucks keep moving when the primary link drops. Unified policy from one console.
WMS / TMS HA + tested DR
Active-active or warm-standby architecture for SAP EWM, Manhattan, Blue Yonder, Oracle WMS, Microsoft Dynamics. Veeam / Rubrik backup with documented RTO < 30 mins and quarterly DR tests.
Post-Brexit customs IT readiness
CDS Customs Declaration Service connector reliability, ENS submission resilience, GVMS GMR pre-lodgement integration — Servnet supports the IT side alongside your customs-broker / freight-forwarder partner.
OT cyber + IT/OT segmentation
Conveyors, sorters, automated warehouses, port crane controls — IEC 62443-aligned segmentation and OT-aware EDR (Claroty, Nozomi) to keep operational systems isolated from the corporate network.
The frameworks Servnet supports
GDPR + DPA 2018
Driver data, customer data, recipient data — all in scope. ePOD images of front-doors are often overlooked as personal data.
NIS2 Directive
Some transport and logistics operators are in NIS2 scope (essential entities); the rest are encouraged to align as a baseline.
Cyber Essentials Plus
Required by many enterprise customers in 3PL / contract-logistics supplier onboarding.
ISO 27001 + ISO 28000
ISO 28000 is specifically supply-chain security management — increasingly adopted by global logistics primes.
GS1 EDI / EDIFACT
EDI is the IT plumbing of B2B logistics — invoice, dispatch advice, receipt confirmation messages.
Post-Brexit customs (CDS, GVMS, ENS)
HMRC IT standards for customs declaration, GVMS Goods Vehicle Movement Service, and Entry Summary Declarations.
Customer profiles served
- ✓3PL providers and contract-logistics operators
- ✓Hauliers and pallet networks
- ✓Port and terminal operators
- ✓Express parcel and courier networks
- ✓Freight forwarders and customs brokers
- ✓Cold-chain and pharma distribution
Transport & Logistics IT FAQs
Can you support 24/7 operations with after-hours SLA?
Yes — 24×7×4hr engineer + parts dispatch on contracted accounts, with after-hours senior escalation. Most warehouse and depot environments run 24/7 and our SLA tiers reflect that.
Do you integrate with WMS / TMS platforms?
We work alongside SAP EWM, Manhattan SCALE/Active WM, Blue Yonder (JDA), Oracle WMS, Microsoft Dynamics 365 Supply Chain, Körber/HighJump, Mecalux Easy WMS and others. Servnet covers the infrastructure + cyber + multi-site connectivity; the WMS vendor stays on their platform.
Can you help with post-Brexit customs IT (CDS, GVMS)?
Yes — we support the IT side of CDS Customs Declaration Service, ENS Entry Summary Declarations and GVMS GMR pre-lodgement: integration resilience, API monitoring, alerting, fallback procedures. We work alongside your customs-broker / freight-forwarder partner.
Do you handle OT cyber for automated warehouses?
Yes — IEC 62443 zone/conduit segmentation, OT-aware asset discovery (Claroty, Nozomi, Dragos), and the firewall policy work needed to isolate automated picking, sorting and conveyor systems from corporate IT.
Transport & Logistics IT briefing — monthly
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