One contract for every array in the rack
Storage support is where OEM lock-in bites hardest. Each vendor sells its own programme — NetApp SupportEdge, Pure Evergreen, Dell ProSupport, HPE Tech Care — each priced at list, each tied to that array’s EOSL date, each renewing separately. A mixed estate means a calendar full of renewals and a refresh forced the moment a vendor pulls support.
Servnet maintains the hardware of every array under one independent agreement — controllers, drives, cache, power and shelves — with UK spares and per-device SLAs, continuing for years past EOSL. You keep your arrays in service on your own timetable and consolidate the whole estate into a single renewal.
OEM Storage Support vs Servnet
| Attribute | OEM Storage Support | Servnet TPM ✓ |
|---|---|---|
| Covered vendors | One storage vendor only | NetApp, Pure, Dell, HPE, Hitachi + more |
| Covered FRUs | Per OEM contract | Controllers, drives, cache/BBU, PSU, shelves |
| Post-EOSL coverage | Withdrawn at array EOSL | Continues for years beyond EOSL |
| Disk replacement | OEM logistics | UK spares — SSD, SAS, NL-SAS, NVMe |
| Single contract | One per vendor | One agreement across the whole estate |
| Annual cost | OEM list + uplift | Up to 40% less, fixed for term |
Storage Vendors We Maintain
All major SAN and NAS platforms — current and well past EOSL.
Every Array FRU Covered
Active/active controller pairs, cache and NVRAM, host and back-end ports.
Hot-swap SSD, SAS, NL-SAS and NVMe — like-for-like from UK spares stock.
Cache modules and battery-backup units that protect data in flight.
Redundant PSUs and fan modules across head units and shelves.
SAS-attached JBOD/disk shelves and the cabling that chains them.
FC / iSCSI / SAS HBAs, SFP+ transceivers and interface modules.
Explore Storage Across Servnet
Plan, size, buy or extend the life of your storage estate.
SAN & Storage Maintenance — FAQs
Servnet provides independent third-party maintenance for the major SAN and NAS platforms: NetApp FAS/AFF/E-Series, Pure Storage FlashArray, Dell PowerStore, Unity XT, ME5 and PowerVault, HPE MSA, Alletra, Nimble and 3PAR, Hitachi VSP, and Lenovo/IBM DM/DE/FlashSystem. We cover controllers, drives, cache and battery units, power supplies and SAS expansion shelves.
Yes — this is one of the main reasons organisations choose third-party storage maintenance. When an array reaches OEM end-of-service-life the vendor withdraws support and spares, often forcing an early migration. Servnet keeps the array fully maintained for years beyond EOSL using certified spares, so you migrate on your timetable, not the vendor’s.
Hardware maintenance — diagnosis, parts and on-site engineering — is fully independent. Array operating systems and major firmware (NetApp ONTAP, Pure Purity, Dell PowerStoreOS) and their feature updates can require an active OEM entitlement. Servnet is transparent about this per platform and helps you keep only the software entitlement you actually need while we handle all hardware faults.
Yes. We hold SSD, SAS, NL-SAS and NVMe media in UK spares stock and ship like-for-like advance replacements to meet your SLA — NBD, 4-hour or same-day — with on-site engineering to fit and verify rebuild. Controller, cache, PSU and shelf FRUs are covered the same way.
Yes — that is a core advantage. Instead of separate NetApp SupportEdge, Pure Evergreen, Dell ProSupport and HPE contracts each renewing on different dates, Servnet covers the whole estate under a single agreement, one renewal and one escalation path. See our multi-vendor maintenance page for the consolidation model.
Typically 30–40% versus equivalent OEM storage support, with the largest savings on arrays nearing or past EOSL where OEM renewal pricing rises sharply. Send your array models, serials and current contracts for a like-for-like comparison within one business day.
Compare Your Storage Support Costs
Send us your array models, serials and current contracts — we’ll return a like-for-like Servnet comparison within one business day, free and no obligation.