AFF A300 support dates
| Milestone | Date | Basis | Source |
|---|---|---|---|
| NetApp End of Availability (EOA) / End of Support (EOS): vendor record, sign-in required | — | Not published by the vendorNetApp records EOA/EOS per platform in Hardware Universe and Product Communiqué EOA notices, but only for signed-in NetApp Support Site users. Re-checked 2026-10-08: the HWU API returned 401 'requiresLogin' and the EOA notice data service returned a 302 to sign-in. NetApp's own AFF A300 dates are not reproduced here. | NetApp KB: How to check End of Support and End of Availability for NetApp products |
| End of Service Life | 30 November 2026 | Third-party trackerThird-party tracker, not NetApp's own date. The page states 'The NetApp AFF A300 end of service life will mature on November 30, 2026' and gives no separate EOA/EOL date. | Park Place Technologies EOSL library: NetApp AFF A300 |
| End of Support | 30 November 2026 | Third-party trackerListed under 'Nearing End of Life — Support Ending Soon', with release date 'Not Announced'. This is a separate third-party tracker that agrees with Park Place. Neither is a NetApp publication. | eosl.date: NetApp AFF End of Life (EOL) Dates and End of Service Life (EOSL) Dates |
Where the AFF A300 stands today
Two trackers agree on the A300; NetApp's own date cannot be quoted. eosl.date, which keeps a separate NetApp AFF list, files the A300 as 'Nearing End of Life — Support Ending Soon' with a release date of 'Not Announced'. Park Place's EOSL library gives only the 30 November 2026 end of service life, with no separate end-of-availability or end-of-life date. Agreement between two trackers is still not a NetApp statement. NetApp's own EOS date for the A300 is login-gated, held in Hardware Universe and its Product Communiqué EOA notices, so this page cannot say whether NetApp's date matches.
For your own array, sign in and use those two sources, which NetApp's KB on end of support and end of availability names; contract and warranty status comes from a serial-number search under SYSTEMS > Contracts and Warranties on the Support Site. On an all-flash system, review SSD wear at the same time, because NetApp lists 'A SSD or Flash device has been used in excess of its rated life' among the reasons it may not provide support despite a valid entitlement. The rest of your storage estate can be checked with the storage end-of-life checker.
NetApp shows platform EOA/EOS dates only to signed-in users. NetApp KB 'How to check End of Support and End of Availability for NetApp products' (https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_check_End_of_Support_and_End_of_Availability_for_NetApp_products) says they can be viewed in Hardware Universe (https://hwu.netapp.com) or in the NetApp Support Site Product Communiqué EOA notices (https://mysupport.netapp.com/info/eoa/index.html). Both need a NetApp Support Site login. Your own unit's support contract and warranty go by serial number. Per NetApp KB 'How to check Service Contract and Warranty information on NetApp Support Site' (https://kb.netapp.com/nss/Support_Site/How_to_check_Service_Contract_and_Warranty_information_on_NetApp_Support_Site), log in to the NetApp Support Site, open SYSTEMS > Contracts and Warranties, and search by the system's serial number.
What still works after NetApp support ends
Software for the A300 is entitlement-gated, with NetApp stating that 'Customers can only download software purchased by their company'. SP firmware updates arrive with ONTAP upgrades: NetApp describes, for both the A300 and FAS8200, an ONTAP upgrade that bundles newer SP firmware and then upgrades the SP automatically. ONTAP releases move from three years of full support (P-releases and vulnerability alerts included) to two years of limited support covering only technical support, root-cause analysis and downloads, and then to three years of self-service documentation. In NetApp's words, versions no longer under limited support 'do not have available software to download.'
NetApp contract renewal on the A300 runs only as far as NetApp's EOS date, and the price is set by NetApp sales or an authorised partner rather than published. Once that date passes, NetApp's KB rules out case submittal, technical support assistance, AutoSupport notifications and parts replacement for EOS systems. For systems already at EOS it points owners to NetApp Sales about 'EOS PVR's if applicable', which NetApp's Digital Advisor KB expands as Product Variance Requests; the KB gives no terms, scope or price for them.
- NetApp says EOS systems are not eligible for case submittal, technical support assistance, AutoSupport notifications or parts replacement. After EOS, NetApp points owners to Sales for 'EOS PVR's if applicable'. (kb.netapp.com)
- NetApp's KB for the AFF A300 and FAS8200 describes an 'ONTAP upgrade bundled with newer SP firmware' followed by an automatic Service Processor upgrade. On these platforms, SP firmware updates arrive with ONTAP upgrades. (kb.netapp.com)
- NetApp software downloads are entitlement-gated: 'Customers can only download software purchased by their company.' (kb.netapp.com)
- NetApp: 'ONTAP versions that are no longer under limited support do not have available software to download.' (kb.netapp.com)
- ONTAP release support levels. Full support, years 1-3: technical support, root-cause analysis, downloads, patch (P) releases and vulnerability alerts. Limited support, years 4-5: technical support, root-cause analysis and downloads only. Self-service, years 6-8: online documentation only. (docs.netapp.com)
Vendor support you can still buy
- NetApp support contract renewal (until NetApp's EOS date) — NetApp's KB says to contact a NetApp sales representative or authorised partner for the exact renewal price. No public price list. (kb.netapp.com)
- EOS PVR via NetApp Sales ('if applicable') — For systems already at EOS, NetApp's KB says to contact Sales about 'EOS PVR's if applicable'. The KB gives no terms, scope or price. A separate NetApp Digital Advisor KB expands PVR as 'Product Variance Request' (https://kb.netapp.com/data-mgmt/Digital-Advisor-KBs/How_to_handle_AIQDA_risks_after_a_PVR_FEPVR_approval). (kb.netapp.com)
What a maintenance contract needs to cover on the AFF A300
The A300 is a 3U chassis. NetApp lists its field-replaceable units as controller, chassis, DIMMs, boot media, NVDIMM battery, real-time clock battery, PCIe cards, fans and power supplies, and a contract should name each, together with the storage behind them: DS212C or DS224C shelves with IOM12 modules on multi-path HA cabling, which NetApp's documentation illustrates with two double-shelf stacks. List every shelf, IOM12 module and cable together with the installed SSDs, and have the contract state how drives at their rated wear limit are handled.
On power, the A300's PSUs are redundant and hot-swappable, and NetApp's best practice is to change them one at a time and fit the replacement within two minutes of removal, while the array keeps running and flags a degraded PSU. On the network side, each controller uses e0a/e0b for the cluster interconnect and e0e|0e through e0h|0h for data, plus a wrench management port; management is handled by a Service Processor (SP). For how arrays like this are covered, see storage and SAN maintenance.
| Specification | Detail | Source |
|---|---|---|
| Rack space | 3U per chassis | library.netapp.com |
| Network ports (per controller) | e0a/e0b cluster interconnect, data on e0e|0e through e0h|0h, and a wrench (management) port | library.netapp.com |
| Storage expansion | DS212C or DS224C disk shelves (IOM12), multi-path HA cabling, shown with two double-shelf stacks | library.netapp.com |
| Management controller | Service Processor (SP) | kb.netapp.com |
| Power supplies | Redundant and hot-swappable, replaced one at a time. NetApp's best practice is to replace a PSU within two minutes of removal. The system keeps running in the meantime but reports a degraded PSU. | docs.netapp.com |
| Field-replaceable units | Boot media, chassis, controller, DIMMs, fans, NVDIMM battery, PCIe cards, power supplies, real-time clock battery | docs.netapp.com |
Extend or refresh the AFF A300?
Extending an A300 beyond the trackers' 30 November date on third-party maintenance makes sense where the workload is stable, the ONTAP release in use meets your security requirements, and SSD wear leaves comfortable headroom. Hardware break-fix support of this kind is generally built on diagnosis, replacement parts and engineer attendance, and can continue once the vendor's support has ended. Two NetApp conditions bear on that choice if the array might ever return to NetApp: it may decline support, even with a valid entitlement, where an SSD or flash device has been used beyond its rated life, or where someone other than NetApp or an authorised NetApp service representative performed services without prior agreement.
Refresh is the better answer when NetApp support must continue past its EOS date, or when the ONTAP release the A300 depends on has left full support and with it the flow of P-releases and vulnerability alerts. NetApp's 'system controller replace' procedure takes the A300 to the AFF A400, A700, A800 or A900 on ONTAP 9.8 or later, and NetApp also lists the A400, A700 and A800 as targets on ONTAP 9.5 to 9.7; the AFF A70, A90 and A1K are documented targets from ONTAP 9.15.1, and the AFF A50 from 9.16.1. The AFF A400 is the next model in the same line. Before each ONTAP step, check the SP version, since NetApp documents that below SP 5.9 the automatic SP upgrade may fail, leaving the SP at its earlier version.
- Documented controller-upgrade paths from the AFF A300: to AFF A400, A700, A800 or A900 using 'system controller replace' on ONTAP 9.8 or later (and A400/A700/A800 on ONTAP 9.5 to 9.7); to AFF A70/A90/A1K from ONTAP 9.15.1; and to AFF A50 from ONTAP 9.16.1. (docs.netapp.com)
- The SP is upgraded automatically after ONTAP upgrades that bundle newer SP firmware. NetApp documents that on systems with SP versions earlier than 5.9, this automatic SP upgrade can fail and leave the SP on its previous version. Check the SP level when planning ONTAP updates. (kb.netapp.com)
- Relevant to an all-flash array: NetApp lists 'A SSD or Flash device has been used in excess of its rated life' as a reason it may not provide support despite a valid entitlement. It may also decline support if services were performed by a person or entity other than NetApp or an authorised NetApp service representative without a prior agreement. (kb.netapp.com)
Keep your AFF A300 covered
Tell us how many you run and when your current cover ends, and we will come back with a like-for-like maintenance quote for that estate. Your model and its support status are attached to the enquiry automatically, so there is nothing to re-type.
Related models
The AFF8020, AFF8040, AFF8060 and AFF8080 sit before the A300: NetApp's ARL matrix lists them as older controllers that can be upgraded to it. Because one NetApp SP auto-upgrade KB is written for the A300 and the FAS8200 together, owners of both share the same pre-upgrade SP check, and the FAS8200 end of life page covers that hybrid model's own dates and upgrade paths.
- FAS2650 end of lifePast the vendor’s last date of support
- FAS2720 / FAS2750 end of lifeEnd-of-life announced — vendor support still available
- FAS8200 end of lifeEnd-of-life announced — vendor support still available
Look up another model in the storage end-of-life checker, or read what third-party maintenance covers.
Questions people ask about the AFF A300
Is the NetApp AFF A300 end of life?
Its end of service life is near on third-party data: Park Place Technologies says the A300's end of service life 'will mature on November 30, 2026', and eosl.date gives the same date and lists the A300 as 'Nearing End of Life'. NetApp's own EOS date is kept in Hardware Universe and Product Communiqué EOA notices, both of which require a Support Site login.
What happens to an AFF A300 after NetApp end of support?
NetApp's KB lists case submittal, technical support assistance, AutoSupport notifications and parts replacement as things an EOS system is not eligible for. For systems already at EOS, it points owners to NetApp Sales about 'EOS PVR's if applicable', and the KB gives no terms, scope or price for them.
Does SSD wear affect NetApp support on an AFF A300?
It can. NetApp lists 'A SSD or Flash device has been used in excess of its rated life' as one reason it may not provide support despite a valid entitlement, so check drive wear when reviewing your contract.
Can I upgrade an AFF A300 to an A400 or A90?
Yes, NetApp documents both. The A400, the next model in the same line, is reached with 'system controller replace' on ONTAP 9.8 or later, and NetApp also lists it as a target on ONTAP 9.5 to 9.7; the A90 is a documented target from ONTAP 9.15.1. The A700, A800, A900, A70, A1K and A50 are also documented targets. Check the Service Processor level first, since NetApp documents that below SP 5.9 the automatic SP upgrade after an ONTAP upgrade can fail.
Who can maintain an AFF A300 outside NetApp support?
Third-party maintainers can: their contracts generally provide diagnosis, parts and engineers once vendor support ends, and a quote can be requested. NetApp third-party maintenance explains how such cover is arranged for NetApp arrays; include the shelves and SSDs behind the controllers when you ask.
Sources
Every date, rule and specification above was checked against these on 8 October 2026 by an independent verification pass. Vendors revise lifecycle notices; this page is re-checked by 8 January 2027.
- NetApp KB: How to check End of Support and End of Availability for NetApp products — kb.netapp.com
- Park Place Technologies EOSL library: NetApp AFF A300 — parkplacetechnologies.com
- eosl.date: NetApp AFF End of Life (EOL) Dates and End of Service Life (EOSL) Dates — eosl.date
- EOS PVR via NetApp Sales ('if applicable') — kb.netapp.com
- kb.netapp.com — kb.netapp.com
- kb.netapp.com — kb.netapp.com
- kb.netapp.com — kb.netapp.com
- docs.netapp.com — docs.netapp.com
- NetApp support contract renewal (until NetApp's EOS date) — kb.netapp.com
- library.netapp.com — library.netapp.com
- docs.netapp.com — docs.netapp.com
- docs.netapp.com — docs.netapp.com
- docs.netapp.com — docs.netapp.com
- kb.netapp.com — kb.netapp.com
Last reviewed 7 October 2026. Lifecycle dates for the AFF A300 are re-verified against NetApp's own notices at each review; a date a vendor has not published is never filled in.