When a Cisco Smart Net Total Care or Juniper Care renewal quote lands, the switch in your rack has not changed — only the price has. Servnet's network third-party maintenance covers your existing Catalyst, Nexus, EX, MX, Arista and Aruba CX estate with independent hardware break-fix, sparing and SLAs, so a fully working core switch is never retired by a contract date. Use the calculator below to see your indicative saving against your current OEM spend.
| Your OEM support / yr | Third-party / yr | You save / yr | Over 3 years |
|---|---|---|---|
| £30,000 | £9,000–£15,000 | £15,000–£21,000 | £45,000–£63,000 |
| £55,000 | £16,500–£27,500 | £27,500–£38,500 | £82,500–£115,500 |
| £110,000 | £33,000–£55,000 | £55,000–£77,000 | £165,000–£231,000 |
| £195,000 | £58,500–£97,500 | £97,500–£136,500 | £292,500–£409,500 |
Figures are indicative estimates shown as a range, based on the Gartner 50–70% saving band applied to an example spend, and confirmed by a free Servnet support audit — not a quotation. Third-party maintenance covers hardware break-fix and defers refresh; it does not supply software or firmware security patches.
Every switch and router OEM, one support contract
We maintain hardware across the vendors that fill most UK racks: Cisco Catalyst and Nexus (an alternative to Smart Net Total Care, Solution Support and Success Tracks renewals), Juniper EX and MX (versus Juniper Care, Advanced Care and Premium Care), Arista's switching portfolio (versus A-Care), HPE Aruba CX (versus Foundational Care) and Fortinet FortiGate and FortiSwitch (versus FortiCare Essential, Premium and Elite). One agreement, one point of contact, and no juggling several OEM portals and co-term dates.
Hardware break-fix, advance RMA and SLAs that hold
Coverage is engineered around the hardware itself: 24x7 technical support to diagnose faults, advance replacement of switches, line cards, supervisors, transceivers and power supplies from UK-held spares, and response SLAs from next-business-day down to four-hour and same-day onsite where uptime demands it. You choose the service level per site or per device, so a distribution-layer Nexus can carry a tighter SLA than an access-layer switch in a quiet branch.
Extend support well past OEM end-of-support
OEM lifecycles are unforgiving — Fortinet hardware, for example, reaches end-of-support around sixty months after its last order date and contracts cannot be extended beyond it, and Cisco and Juniper set hard last-date-of-support milestones too. Third-party maintenance keeps that kit fully spared and supported for years longer, so a refresh happens on your budget cycle, not the vendor's. Note that TPM covers hardware; it does not deliver OEM firmware or software security patches, so on internet-facing or regulated devices, patch availability should factor into the refresh call.
FAQs
Does third-party maintenance cover software updates and security patches?
No — and we are upfront about that. TPM covers physical hardware: diagnosis, break-fix and RMA replacement of switches, routers and modules. OEM firmware releases, feature updates and security patches remain a separate consideration tied to your OEM software entitlement. For internet-facing firewalls or compliance-bound kit, we will flag where refreshing beats extending, rather than pretend patches are covered.
Can you support mixed-vendor networks under one contract?
Yes. A single Servnet agreement can cover Cisco Catalyst and Nexus, Juniper EX and MX, Arista, HPE Aruba CX and Fortinet together, with one point of contact and one renewal date. That removes the fragmented co-terminating SmartNet, Juniper Care and FortiCare contracts most estates accumulate, and usually costs considerably less than the combined OEM renewals it replaces.
What SLAs and spares cover can you offer on network kit?
Response tiers run from next-business-day advance replacement up to four-hour and same-day onsite, set per device or per site. Spares — chassis, line cards, supervisors, optics and PSUs — are held in UK stock for fast dispatch. High-availability core and distribution gear can carry tighter SLAs than access-layer switches, so you pay for speed only where downtime genuinely hurts.
How we work these figures out
- Saving band: Gartner, "Market Guide for Data Center and Network Third-Party Hardware Maintenance", 29 Aug 2019 (ID G00414695) — TPM contracts save 50–70% off OEM support NET prices. IDC (2022) separately reports savings of up to ~50% vs OEM. Reports are dated; net-price basis (not off-list).
- Optional spend estimator seeds ONE editable per-device figure anchored to HPE-published post-warranty Tech Care pricing (buy.hpe.com, captured 2026-07-04, ~$1,700/yr → £ at 0.74). Non-HPE OEM support pricing is quote-gated — enter your own renewal figure.
- EOSL life extension: TPM providers report 3–5 (up to 7) additional supported years past OEM end-of-service-life; indicative.
- All figures are indicative estimates shown as a range and confirmed by a free Servnet support audit — not a quotation. TPM covers hardware break-fix and defers refresh; it does NOT supply software/firmware security patches.
Third-party maintenance across your estate
One independent contract can cover every OEM below. Model your saving →
By equipment
- Server maintenance →
- Storage maintenance →
- Network maintenance (this page)
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