When your Dell warranty lapses, renewing ProSupport or ProSupport Plus can cost far more than the hardware is now worth. Servnet's third-party maintenance keeps your PowerEdge, PowerStore, PowerVault, PowerMax, Unity and PowerSwitch estate fully supported for a fraction of the OEM renewal — and carries on past Dell's End of Service Life dates. Use the calculator below to see your saving in real time.
| Your OEM support / yr | Third-party / yr | You save / yr | Over 3 years |
|---|---|---|---|
| £45,000 | £13,500–£22,500 | £22,500–£31,500 | £67,500–£94,500 |
| £90,000 | £27,000–£45,000 | £45,000–£63,000 | £135,000–£189,000 |
| £180,000 | £54,000–£90,000 | £90,000–£126,000 | £270,000–£378,000 |
| £315,000 | £94,500–£157,500 | £157,500–£220,500 | £472,500–£661,500 |
Figures are indicative estimates shown as a range, based on the Gartner 50–70% saving band applied to an example spend, and confirmed by a free Servnet support audit — not a quotation. Third-party maintenance covers hardware break-fix and defers refresh; it does not supply software or firmware security patches.
A genuine alternative to Dell ProSupport
Dell steers post-warranty customers toward ProSupport, ProSupport Plus or Basic Hardware Service — tiers that climb in price each renewal cycle, especially the predictive, SupportAssist-driven ProSupport Plus. Servnet delivers the same break-fix outcome: 24/7 engineer access, defined SLAs and genuine Dell replacement parts held in UK stock. You keep enterprise-grade cover on your PowerEdge servers and Dell storage without the OEM premium, and without being pushed toward a refresh you don't yet need.
Extend support past Dell's EOSL
Once Dell declares a platform End of Service Life, renewal is either withdrawn or heavily loaded. Older PowerVault, EqualLogic, Compellent, Unity and PowerEdge generations still run production workloads for years beyond that date. Servnet keeps them covered — spares sourcing, hardware diagnostics and on-site engineers — so you decide when to migrate on your own timetable rather than Dell's. That flexibility is where third-party maintenance typically delivers its largest savings against an OEM quote.
One contract across your whole Dell estate
Rather than juggling separate ProSupport line items per asset, Servnet consolidates PowerEdge compute, PowerStore, PowerVault, PowerMax and Unity storage, and PowerSwitch networking under a single support agreement with one renewal date and one point of contact. We're honest about the boundary: our cover is hardware break-fix, and what that means on the software side depends on the platform. PowerEdge BIOS, iDRAC firmware and drivers stay free to download from Dell with no entitlement check. Dell EMC storage operating system updates and PowerSwitch OS10 releases are different — Dell gates those behind an active entitlement — so we'll flag where Dell support remains sensible alongside our maintenance.
FAQs
Is third-party maintenance a real substitute for Dell ProSupport?
For hardware break-fix, yes. Servnet matches the core of ProSupport — 24/7 engineer access, agreed response SLAs and genuine Dell spares — priced per device against your ProSupport renewal. The difference is Dell's software-led extras, such as ProSupport Plus predictive analytics via SupportAssist and OS-level patching, which stay with Dell. Where a platform genuinely needs Dell software updates, such as PowerSwitch OS10 or Dell EMC storage, we'll say so and scope those devices accordingly.
Can you support Dell hardware that has passed EOSL?
Yes. Extending support beyond Dell's End of Service Life is one of the main reasons customers move to third-party maintenance. We keep older PowerEdge servers and PowerVault, Unity, EqualLogic and Compellent storage covered with diagnostics, on-site engineers and sourced spares, so you migrate when it suits your budget rather than when Dell withdraws renewal.
What does third-party maintenance not cover?
Our contract is hardware break-fix and diagnostics; it does not include Dell software licensing or software updates. How much that matters depends on the platform. PowerEdge firmware and drivers remain free to download from Dell without a contract. Dell SmartFabric OS10 downloads for PowerSwitch are different: Dell requires a valid ProSupport software entitlement for them. Dell publishes its OS10 security advisories openly, but the fixed releases come through that entitlement-gated download channel. We're upfront about this and will tell you where keeping Dell support on specific devices genuinely matters.
How we work these figures out
- Saving band: Gartner, "Market Guide for Data Center and Network Third-Party Hardware Maintenance", 29 Aug 2019 (ID G00414695) — TPM contracts save 50–70% off OEM support NET prices. IDC (2022) separately reports savings of up to ~50% vs OEM. Reports are dated; net-price basis (not off-list).
- Optional spend estimator seeds ONE editable per-device figure anchored to HPE-published post-warranty Tech Care pricing (buy.hpe.com, captured 2026-07-04, ~$1,700/yr → £ at 0.74). Non-HPE OEM support pricing is quote-gated — enter your own renewal figure.
- EOSL life extension: TPM providers report 3–5 (up to 7) additional supported years past OEM end-of-service-life; indicative.
- All figures are indicative estimates shown as a range and confirmed by a free Servnet support audit — not a quotation. TPM covers hardware break-fix and defers refresh; it does NOT supply software/firmware security patches.
Third-party maintenance across your estate
One independent contract can cover every OEM below. Model your saving →
Related tools & services
Talk to a UK specialist
Get expert advice or a no-obligation quote — servers, storage, networking, maintenance, finance and cloud. We reply the same working day.