Lenovo sells post-warranty cover as Premier Support and Premier Support Plus for Servers, priced at OEM list and capped at each platform's published End of Service date. Servnet provides independent third-party maintenance for the same ThinkSystem, ThinkAgile and ThinkSystem storage hardware — UK engineers, certified spares and per-device SLAs — for far less, and for years longer. Use the calculator above to see an indicative saving on your own Lenovo renewal.
| Your OEM support / yr | Third-party / yr | You save / yr | Over 3 years |
|---|---|---|---|
| £30,000 | £9,000–£15,000 | £15,000–£21,000 | £45,000–£63,000 |
| £60,000 | £18,000–£30,000 | £30,000–£42,000 | £90,000–£126,000 |
| £120,000 | £36,000–£60,000 | £60,000–£84,000 | £180,000–£252,000 |
| £210,000 | £63,000–£105,000 | £105,000–£147,000 | £315,000–£441,000 |
Figures are indicative estimates shown as a range, based on the Gartner 50–70% saving band applied to an example spend, and confirmed by a free Servnet support audit — not a quotation. Third-party maintenance covers hardware break-fix and defers refresh; it does not supply software or firmware security patches.
A real alternative to Lenovo Premier Support
Lenovo structures data-centre cover as warranty upgrades and Premier Support — Premier Foundation, Essential and Advanced tiers layering faster onsite response onto the single-point-of-contact service. It works well, but it is priced at OEM list and renews upward as kit ages. Servnet replaces the hardware side of that contract with independent third-party maintenance: fault diagnosis, advance-replacement parts from UK stock and onsite engineering to next-business-day, 4-hour or same-day SLAs — matching Premier's break-fix outcomes for a materially lower, fixed annual cost.
ThinkSystem, ThinkAgile HCI and DE/DM storage under one contract
We maintain the breadth of Lenovo's data-centre range: ThinkSystem SR and ST rack and tower servers, ThinkAgile hyperconverged appliances — HX on Nutanix, VX on VMware vSAN and MX/SXM on Azure Stack HCI — and ThinkSystem DE and DM storage arrays. Better still, your Lenovo estate sits under a single multi-vendor contract alongside any Dell, HPE, Cisco, IBM or NetApp kit you run, so you retire a stack of separate OEM renewals for one predictable agreement and one named UK account manager.
Cover past Lenovo end-of-service-life
Lenovo publishes an End of Service date for every server, storage and networking product, after which warranty upgrades and Premier Support can no longer be renewed and the OEM stops supplying parts. That deadline is designed to force a refresh. Third-party maintenance removes it: Servnet keeps end-of-service ThinkSystem, ThinkAgile and legacy System x hardware fully supported with certified spares for years beyond Lenovo's cut-off, so you refresh on your own budget cycle rather than the manufacturer's.
FAQs
Is Servnet a true alternative to Lenovo Premier Support?
For hardware break-fix, yes. We deliver independent maintenance for ThinkSystem, ThinkAgile and ThinkSystem storage — diagnosis, advance-replacement parts from UK stock and onsite engineering — covering the same outcomes as Lenovo Premier Support's hardware cover at a lower fixed cost. The honest distinction is software: firmware and security patches, and ONTAP or Nutanix entitlements, stay with the OEM. We help you scope the right split.
Do you cover ThinkAgile HCI and ThinkSystem DE/DM storage, and what stays with Lenovo?
Yes — we maintain ThinkAgile HX (Nutanix), VX (VMware vSAN) and MX/SXM (Azure Stack HCI) appliances, plus ThinkSystem DM arrays running NetApp ONTAP and DE arrays running SANtricity. We cover the Lenovo hardware layer. The ONTAP, SANtricity, Nutanix or VMware software subscriptions carrying feature and security updates remain OEM-licensed, and we advise where you genuinely need to keep them.
Can I keep Lenovo hardware running past its End of Service date?
That is one of TPM's biggest advantages. Once Lenovo reaches a product's published End of Service date, warranty upgrades and Premier Support cannot be renewed and OEM parts stop. Servnet continues full hardware maintenance with certified spares for years beyond it — typically three to five, sometimes longer — so healthy ThinkSystem, ThinkAgile and System x kit stays supported and you refresh on your timetable.
How we work these figures out
- Saving band: Gartner, "Market Guide for Data Center and Network Third-Party Hardware Maintenance", 29 Aug 2019 (ID G00414695) — TPM contracts save 50–70% off OEM support NET prices. IDC (2022) separately reports savings of up to ~50% vs OEM. Reports are dated; net-price basis (not off-list).
- Optional spend estimator seeds ONE editable per-device figure anchored to HPE-published post-warranty Tech Care pricing (buy.hpe.com, captured 2026-07-04, ~$1,700/yr → £ at 0.74). Non-HPE OEM support pricing is quote-gated — enter your own renewal figure.
- EOSL life extension: TPM providers report 3–5 (up to 7) additional supported years past OEM end-of-service-life; indicative.
- All figures are indicative estimates shown as a range and confirmed by a free Servnet support audit — not a quotation. TPM covers hardware break-fix and defers refresh; it does NOT supply software/firmware security patches.
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