Servnet delivers independent, UK-based hardware support for Juniper Networks estates as a practical alternative to Juniper Care (J-Care). We keep your EX, QFX, MX, PTX and SRX platforms in service with fast break-fix and RMA, and extend coverage well past Juniper's end-of-life milestones — use the calculator below to see your projected saving.
| Your OEM support / yr | Third-party / yr | You save / yr | Over 3 years |
|---|---|---|---|
| £25,000 | £7,500–£12,500 | £12,500–£17,500 | £37,500–£52,500 |
| £50,000 | £15,000–£25,000 | £25,000–£35,000 | £75,000–£105,000 |
| £100,000 | £30,000–£50,000 | £50,000–£70,000 | £150,000–£210,000 |
| £175,000 | £52,500–£87,500 | £87,500–£122,500 | £262,500–£367,500 |
Figures are indicative estimates shown as a range, based on the Gartner 50–70% saving band applied to an example spend, and confirmed by a free Servnet support audit — not a quotation. Third-party maintenance covers hardware break-fix and defers refresh; it does not supply software or firmware security patches.
A genuine alternative to Juniper Care
Juniper Care (J-Care) bundles hardware replacement, 24x7 TAC and Junos software rights across tiers such as Core, Next Day and Same Day. If your priority is keeping switches, routers and firewalls running rather than paying for the full software bundle, our third-party maintenance covers the hardware layer independently. You get proactive spares, defined response times and a single UK team across your whole Juniper estate — typically at a materially lower annual cost than renewing J-Care contract-by-contract.
Coverage across the full Juniper portfolio
We support the platforms enterprises actually run: EX Series access and aggregation switches, QFX Series data-centre and spine switches, MX Series edge and universal routers, PTX Series packet transport routers, and SRX Series services gateways and firewalls. Whether you have a single QFX5100 top-of-rack pair or a distributed MX and SRX core, we hold or source compatible field-replaceable units and complete the RMA cycle so a failed line card, power supply or chassis is swapped quickly.
Extend service life past end-of-life
Once Juniper declares End of Support Life, J-Care renewal is no longer available and TAC access is withdrawn — but the hardware often has years of reliable service left. Our independent maintenance lets you keep well-functioning EX, QFX, MX, PTX and SRX kit in production on your own timeline, deferring refresh capex until it genuinely suits you. Be clear on scope: TPM covers hardware break-fix and RMA. Junos software updates and firmware security patches are licensed by Juniper and sit outside third-party hardware support.
FAQs
What is the difference between Juniper third-party maintenance and Juniper Care?
Juniper Care (J-Care) is Juniper's own programme, bundling hardware replacement with 24x7 TAC and Junos software rights across Core, Next Day and Same Day tiers. Our third-party maintenance is an independent alternative focused on the hardware layer — break-fix, spares and RMA for your Juniper estate — usually at a lower annual cost, with UK-based response and a single contract across mixed platforms.
Does third-party maintenance include Junos software updates and security patches?
No. Junos software updates, feature releases and firmware security patches are licensed and issued by Juniper, so they remain with the OEM. Our third-party maintenance covers physical hardware: diagnosing faults, supplying compatible field-replaceable units and completing the RMA cycle. Many organisations run Servnet hardware cover alongside a targeted Juniper software entitlement where patches are essential.
Can you support Juniper hardware after it reaches end-of-life?
Yes — this is a core reason customers move to us. Once Juniper announces End of Support Life, J-Care renewal and TAC access are withdrawn, but the equipment usually still performs reliably. We maintain end-of-life EX, QFX, MX, PTX and SRX platforms with proactive spares and RMA, letting you keep proven kit in production and schedule any refresh on your own commercial timeline.
How we work these figures out
- Saving band: Gartner, "Market Guide for Data Center and Network Third-Party Hardware Maintenance", 29 Aug 2019 (ID G00414695) — TPM contracts save 50–70% off OEM support NET prices. IDC (2022) separately reports savings of up to ~50% vs OEM. Reports are dated; net-price basis (not off-list).
- Optional spend estimator seeds ONE editable per-device figure anchored to HPE-published post-warranty Tech Care pricing (buy.hpe.com, captured 2026-07-04, ~$1,700/yr → £ at 0.74). Non-HPE OEM support pricing is quote-gated — enter your own renewal figure.
- EOSL life extension: TPM providers report 3–5 (up to 7) additional supported years past OEM end-of-service-life; indicative.
- All figures are indicative estimates shown as a range and confirmed by a free Servnet support audit — not a quotation. TPM covers hardware break-fix and defers refresh; it does NOT supply software/firmware security patches.
Third-party maintenance across your estate
One independent contract can cover every OEM below. Model your saving →
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